Cookie Policy

We believe in full transparency. This policy explains every cookie we use, why we use it, and how you can control it.

1. Introduction

This Cookie Policy explains how Doops (Pvt.) Ltd. ("Company", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website or use our services. It should be read alongside our Privacy Policy, which provides more detail on how we use personal information.

By continuing to use our website, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through your browser settings or our cookie preference centre.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is used.

Cookies are not harmful programs. They cannot execute code or deliver viruses. They simply store small pieces of data that help websites remember information about your visit.

In addition to cookies, we may also use:

  • Web Beacons: Tiny invisible images embedded in web pages or emails used to track visits or email opens
  • Pixels: Small code snippets used to track conversions and user behavior
  • Local Storage: Browser-based storage for saving preferences and session data
  • Session Storage: Temporary storage that is cleared when you close your browser
  • Fingerprinting: Device-based identification using browser and hardware attributes (only where legally permitted)

3. Types of Cookies We Use

We use the following categories of cookies on our website:

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take such as logging in, filling out forms, or setting privacy preferences.

  • Session authentication and login state
  • Security tokens to prevent cross-site request forgery (CSRF)
  • Load balancing and server routing
  • Cookie consent preference storage

Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.

  • Page view counts and session duration tracking
  • Error and crash reporting
  • A/B testing and feature experiments
  • Heatmaps and scroll-depth analysis

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language and region preferences
  • Saved form data and user preferences
  • Chat widget state and conversation history
  • Embedded media player settings

Targeting & Advertising Cookies

These cookies may be set through our website by our advertising partners. They are used to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information but uniquely identify your browser and device.

  • Interest-based advertising profiles
  • Conversion tracking for ad campaigns
  • Retargeting and remarketing pixels
  • Social media integration and sharing

4. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies and their use is subject to the third party's own privacy and cookie policies.

Analytics Providers

We use Google Analytics to understand how our website is used. Google Analytics sets cookies to help us analyse website traffic and usage patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Customer Support Tools

We use live chat and support tools that may set cookies to track conversation history and provide personalised support experiences.

Social Media Platforms

If you share content or interact with social media features on our site (such as Facebook Like, LinkedIn Share, or Twitter Follow buttons), cookies may be set by those platforms. We encourage you to review the cookie and privacy policies of each social media platform.

Payment Processors

When you make a payment, our payment processor may set cookies to protect against fraud and ensure secure transaction processing. These are strictly necessary for the payment flow.

Embedded Content

If we embed third-party content such as videos, maps, or other media, those providers may set their own cookies. We recommend reviewing their respective cookie policies.

6. Managing Your Cookie Preferences

You have several options for managing or disabling cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. Please note that restricting cookies may impact the functionality of our website.

Common browser cookie settings pages:

  • Google Chrome: Settings → Privacy and Security → Cookies
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Privacy, search, and services → Cookies

Our Cookie Preference Centre

You can update your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This allows you to opt out of non-essential cookies while keeping necessary ones active.

Opt-Out Tools

• Google Analytics: Install the Google Analytics Opt-out Add-on

• Interest-based advertising: Visit youronlinechoices.com (EU) or optout.aboutads.info (US)

• Network Advertising Initiative: Visit optout.networkadvertising.org

Please be aware that opting out of certain cookies may affect your experience on our website and limit access to some features.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity to be tracked. Our website currently responds to DNT signals as follows:

We honour DNT signals for analytics and advertising cookies where technically feasible. When a DNT signal is detected, we will limit the placement of non-essential tracking cookies on your device.

However, because there is no universally accepted standard for how websites should respond to DNT signals, our response may be limited. We encourage you to use our Cookie Preference Centre for more granular control over your tracking preferences.

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons.

When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, display a notice on our website or notify you by email. We encourage you to review this policy regularly to stay informed about how we use cookies.

Your continued use of our website after any changes to this Cookie Policy will constitute your acknowledgement of the modification and your consent to abide by the updated policy.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer

Doops(Pvt.) Ltd.

Email: contact.doops@gmail.com | Phone: +94 74 070 4176

For EU/EEA residents, you also have the right to lodge a complaint with your local data protection supervisory authority if you believe we are not handling your data in accordance with applicable law.

Your cookie choices matter

Questions about our cookie practices? Contact our Data Protection Officer at contact.doops@gmail.com